INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of CCTV cameras do you sell?
We offer a wide range of CCTV cameras including Dome Cameras, Bullet Cameras, PTZ Cameras, WiFi Cameras, IP Cameras, Night Vision Cameras, and Complete CCTV Kits.
Which CCTV brands are available on your website?

We provide products from trusted security brands such as Hikvision, Dahua, CP Plus, Hi-Focus, Honeywell, and other leading manufacturers.

How do I choose the right CCTV camera for my needs?
You can select a camera based on your property size, indoor or outdoor usage, resolution requirements, night vision capability, and storage needs. Our team can also help you choose the best option.
Do you offer complete CCTV camera kits?
Yes, we offer complete CCTV kits that include cameras, DVR/NVR, hard drive options, power supply, and required accessories.
Are your CCTV products genuine and covered by warranty?

Yes, all products sold on our website are genuine and come with manufacturer warranty as applicable.

How can I place an order on OnlyCCTV.in?

Simply browse the products, add your preferred items to the cart, proceed to checkout, and complete the payment process.

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment methods.

Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on the product and delivery location. Please check the product page for eligibility.

How long does shipping take?

Orders are typically processed within 24–48 hours and delivered within 3–7 business days depending on your location.

Do you deliver CCTV products across India?

Yes, we offer nationwide shipping across India.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

Can I return or replace a product?
Yes, eligible products can be returned or replaced according to our Return and Replacement Policy.
What should I do if I receive a damaged product?
Please contact our support team within 48 hours of delivery with photos or videos of the damaged product for quick assistance.
Do CCTV cameras work without the internet?

Yes, most CCTV cameras can record locally without internet. Internet is only required for remote viewing and mobile access.

Can I view CCTV footage on my mobile phone?

Yes, many of our CCTV cameras and surveillance systems support remote viewing through mobile applications.

What storage options are available for CCTV recording?

Depending on the system, recordings can be stored on Hard Drives (HDD), SD Cards, NVRs, DVRs, or cloud storage solutions.

Are outdoor CCTV cameras weatherproof?

Yes, most outdoor CCTV cameras come with weatherproof ratings such as IP66 or IP67 for protection against dust and rain.

Do your cameras support night vision?
Yes, many of our CCTV cameras feature infrared (IR) or color night vision technology for 24/7 surveillance.
Can I get technical support after purchasing a product?

Yes, our support team is available to assist you with product setup, configuration, and troubleshooting.

Why should I buy CCTV products from OnlyCCTV.in?

We offer genuine products, competitive pricing, secure payments, fast shipping, manufacturer warranty, and dedicated customer support to ensure a reliable shopping experience.